Terms and Conditions
Effective Date: 17/05/2025
Welcome to mbonisi.com. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions.
1. About Us
This website is operated by Mbonisi Mtunzi. We offer services including website design, hosting, graphic design, and digital templates.
Contact: info@mbonisi.com
2. Services
We provide digital services and products which may include:
- Web and graphic design
- Website hosting
- Social media content design
- Digital templates (e.g., CVs, flyers)
All services are subject to availability and suitability for the client’s needs.
3. Payments
- All prices are clearly stated and may be subject to change.
- Payments must be made in full before work begins or products are delivered.
- Payment methods include PayPal, Stripe, or direct bank transfer.
4. Refunds and Cancellations
- For digital downloads: No refunds are provided after delivery unless the file is defective.
- For services: Partial or full refunds may be considered on a case-by-case basis before significant work has been started.
- Hosting or subscription services can be cancelled, but no refunds will be given for remaining time unless agreed otherwise.
5. Intellectual Property
- All content, graphics, and designs created for clients remain the property of Mbonisi Mtunzi until full payment is received.
- You may not copy, reproduce, or resell any of our templates or services without written permission.
6. Client Responsibilities
- You agree to provide accurate information and respond promptly to requests during the design or service process.
- We are not responsible for delays caused by a lack of communication or required content.
7. Limitation of Liability
We are not liable for:
- Any indirect, incidental, or consequential damages
- Issues caused by third-party hosting or platform failures
- Results not achieved due to incorrect use of the service or template
8. Privacy
We handle your data in accordance with our Privacy Policy. We only collect necessary information and do not share it without your consent.
9. Changes to Terms
We may update these Terms at any time. Continued use of the website indicates acceptance of any changes.
10. Governing Law
These terms are governed by the laws of England and Wales. Disputes will be handled under UK jurisdiction.
By using this website or placing an order, you confirm that you have read, understood, and agreed to these Terms and Conditions.